Retailer Managed Gas Services (RMS)

ERTH Business Technologies provides support to retailers for:

  • Response generation for transactions
  • Follow-up/monitoring of accounts/transactions
  • Housing EBT transaction data in our database
  • ERTH Support staff to contact utilities for follow-ups on your behalf
  • Validate incoming files

ERTH Online Services (EOS)

Our solution also includes a suite of online applications called ERTH Online Services (EOS), which securely provide front-end visibility to gas accounts:

  • Provide transactions history
  • Account information
  • Document transfer history
  • Access to Reports

Key Features:

  • Account Notes
    • Ability to add notes to an account with attachments
  • Work Orders
    • Ability to assign and track work orders
    • Work orders appear on Account page
  • Consumption History
    • Ability to view and export Usage information
    • Ability to view and export Historical Usage information
  • IRR History
    • Ability to view and export IRR information

EOS and Retailer billing work hand in hand. Through Retailer Billing Services, ERTH handles the day-to-day operational tasks, while EOS provides retailers with full transparency of the data through a user-friendly web portal. Learn more about EOS.

EOS Landing Page on Laptop Screen

Why choose ERTH?

With our team of energy market and retailer billing experts managing day-to-day operations, our customers quickly realize the following benefits:

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