In 2021, Festival Hydro, the distributor of electrical power to approximately 20,000 customers in the municipalities of Stratford, Brussels, Dashwood, Hensall, St. Marys, Seaforth and Zurich, reached out to ERTH Corporation for MSP (Meter Service Provider) services.
Festival Hydro was seeking MSP services from ERTH to support their metering field services work due to resource needs. With over twenty years of metering experience, ERTH confidently stepped in to support Festival Hydro’s metering field service requirements, including:
- retrieving meter data files for settlement purposes due to non-communication issues
- new transformer type meter installations
- single and polyphase meter changes
- meter and modem programming
- 2.5 to 3 element meter installation upgrades
The MSP partnership immediately provided Festival Hydro with metering system reliability and compliance.