Your trusted advisor, partner and utility subject matter experts
Through ERTH’s diverse suite of professional services, we take the burden off utilities and municipalities so that they can focus on their customers and core business functions – like keeping the lights on!
Our experienced team of billing clerks, customer service representatives, quality control analysts, project managers, developers and IT personnel provide a level of customer support and expertise that you won’t find anywhere else.
By leveraging ERTH’s professional services and team of subject matter experts, utilities and municipalities are able to reduce operating and maintenance expenses, improve accuracy and efficiency, and mitigate risk associated with complex billing activities.
Utility and municipal billing services, call center, collections management, month-end and reporting.
Utility and municipal bill design, print, mail and document fulfillment services.
Customer Information System (CIS) solution implementation, business process optimization, maintenance, and quality assurance testing.
Customer software development, standard industry reporting for regulatory requirements, and custom reporting.
Robotic Process Automation (RPA) can automate a variety of manual processes within a utility billing system.
Send us a message and a member of our team will follow up with you.