Join us at ERTH Connects 2023 – September 20-21

ERTH Connects 2023 September 20-21

  • September 20 – 21, 2023

  • Elm Hurst Inn & Spa | 415 Harris St, Ingersoll, ON N5C 3J8

With many changes coming to the Ontario utility industry in 2023, you won’t want to miss this year’s event which is shaping up to be bigger and better than ever. Once again, ERTH Connects 2023 will feature two days of informative workshops, training and support sessions, and networking opportunities.

Join us for two days of networking, learning and fun as we bring together customers and partners from the Ontario utility industry to exchange ideas and solutions related to Customer Care and Industry Regulations impacting your CIS.

What’s included:

  • Registration Gift
  • CIS Workshops and Support Sessions
  • Meals
  • Evening Social Events
  • Choice of Golf, Manicure or Pedicure
  • Industry Networking and Socializing

Agenda

Time Session Location
8:00am – 9:00am Registration Grand Ballroom – Lower Level
9:00am – 9:15am Opening Remarks

Laurie Palmer, COO, ERTH Corp

 Grand Ballroom – Lower Level
9:15am – 10:15am Session 1 – Net Metering, ULO and Outages

Present by the IESO

 Grand Ballroom – Lower Level
10:15am – 10:30am Coffee Break

Sponsored by Savage Data Systems

 Grand Ballroom – Lower Level
10:30am – 11:30am Session 2 – Net Metering, ULO and OESP Enhancement

Presented by NorthStar and ERTH Corp

 Grand Ballroom – Lower Level
11:30am – 12:30pm Session 3 – NorthStar Automation in Practice – Case study examples from the County of Oxford using REST APO, Service Order Creation and more, plus EOS

Presented by ERTH Corp and the County of Oxford

 Grand Ballroom – Lower Level
12:30pm – 1:30pm Lunch Break Victoria Ballroom – Main Dining Lounge
1:30pm – 2:00pm Session 4 – AMI 2.0

Presented by Util-Assist

 Grand Ballroom – Lower Level
2:00pm – 5:00pm Golf | Spa | Support Room

Sponsored by NorthStar

 Main Lobby | Spa | Grand Ballroom
5:30pm – 6:30pm Cocktails James Harris Lounge – Main Level
6:30pm – 8:00pm Dinner James Harris Lounge – Main Level
8:00pm – 10:00pm Networking & Bonfire with Live Music Lower Library – Carriage House

Time Session Location
7:30am – 8:30am Breakfast Victoria Ballroom – Main Dining Lounge
8:45am – 9:30am Session 5 – CSR7 Roadmap, Functionality and Deployment

Presented by NorthStar and ERTH Corp

 Grand Ballroom – Lower Level
9:30am – 10:15am Session 6 – Software Improvement Group Update

Present by the Enzo Augemerie from Oakville Hydro

 Grand Ballroom – Lower Level
10:15am – 10:30am Coffee Break

Sponsored by …

 Grand Ballroom – Lower Level
10:30am – 11:15am Session 7 – Top Support Tickets and Resolutions

Presented by ERTH Corp

 Grand Ballroom – Lower Level
11:15am – 12:00pm Session 8 – Green Button Roll Out – Are You Ready?

Presented by ERTH Corp and Savage Data Systems

 Grand Ballroom – Lower Level
12:00pm – 12:45pm Session 9 – Credit and Collections Round Table

Presented by NorthStar 

 Grand Ballroom – Lower Level
12:45pm – 1:00pm Closing Remarks

Laurie Palmer, COO, ERTH Corp

 Grand Ballroom – Lower Level
1:00pm – 1:30pm Box Lunch – Eat in or take out! Grand Ballroom – Lower Level

Accomodations

Elm Hurst Inn & Spa (Host Venue)

ERTH has reserved a block of rooms at the Elm Hurst Inn & Spa. The discount room rates are $165.00+ HST/night for single occupancy and $185.00+ HST/night for double occupancy.

Please call to book your room and reference the ERTH Connects discount code #15854 to receive the discounted room rate. Space is limited so be sure to book a room early.

Elm Hurst Inn & Spa
415 Harris St.
Ingersoll, Ontario
519-485-5321
www.elmhurstinn.com

Comfort Inn & Suites

ERTH has reserved a block of rooms at the Comfort Inn & Suites, which is located less than 5 minutes’ driving distance from the host venue. The discount room rates are $124.00+ HST/night.

Use ERTH Connects discount code 4652228 to book and receive the discounted group rate.

Comfort Inn & Suites
20 Samnah Crescent
Ingersoll, ON N5C 3J7
519-425-1100
ChoiceHotels.com

Delegate and Sponsor Registration

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