• September 28 – 29, 2022

  • Elm Hurst Inn & Spa | 415 Harris St, Ingersoll, ON N5C 3J8

Join us at ERTH Connects 2022

We’re back in person and we have two years to make up for! This year’s ERTH Connects conference is shaping up to be bigger and better than ever!

Join us for two days of networking, learning and fun as we bring together customers and partners from the Ontario utility industry to share ideas and solutions related to Customer Care and Industry Regulations impacting your CIS.

What’s included:

  • CIS Workshop Sessions
  • Meals
  • Evening Social Event
  • Choice of Golf, Manicure or Pedicure
  • Entry into a Grand Prize Draw for a Dell Latitude 3320 Laptop sponsored by Dell
  • Industry Networking and Socializing
ERTH Connects 2022 logo September 29-29


Due to our growing customer base, this year’s event will focus solely on our CIS stream. Click the date below to view the agenda and sessions.

8:00am – 9:00am: Registration

9:00am – 9:15am: Opening Remarks by Chris White, President & CEO of ERTH Corp

9:15am – 10:15am: CIS Session 1 – CSR 7 Overview presented by NorthStar Utilities Solutions

10:15am – 10:30am: Coffee Break

10:30am – 11:30am: CIS Session 2 – IESO / Smart Meter Entity – New Overnight Rates, MDM/R Billing Issues and On Demand Estimating presented by IESO

11:30am – 12:30pm: CIS Session 3 – Regulatory Updates Including OESP, Collections, New Overnight Rate, Collection Automation presented by ERTH Corp and NorthStar Utilities Solutions

12:30pm – 1:30pm: Lunch Break

1:30pm – 2:00pm: CIS Session 4 – AMI 2.0 – Implications for Utilities presented by Util-Assist

2:00pm – 5:00pm: Golf | Spa | Support Room

5:30pm – 8:00pm: Cocktails and Dinner

8:00pm – 11:00pm: Networking and bonfire with live music

7:30am – 8:30am: Breakfast

8:45am – 9:30am: CIS Session 5 – ERTH Power Reporting presented by ERTH Corp

9:30am – 10:15am: CIS Session 6 – Green Button Round Table presented by ERTH Corp, Savage Data Systems and NorthStar Utilities Solutions

10:15am – 10:30am: Coffee Break

10:30am – 11:15am: CIS Session 7 – Sync Ops 101: Decoding Common Errors presented by ERTH Corp

11:15am – 12:00pm: CIS Session 8 – How to Automate in NorthStar presented by ERTH Corp

12:00pm – 12:45pm: CIS Session 9 – CIS of the Future Round Table presented by ERTH Corp and NorthStar Utilities Solutions

12:45pm – 1:00pm: Close Remarks with Chris White, President & CEO, and Laurie Palmer, COO, of ERTH Corp

***Grand prize draw for a Dell Latitude 3320 sponsored by Dell

1:00pm – 1:30PM: Boxed Lunch – Eat in or take out

Delegate and Sponsor Registration