ERTH Connects 2020

ERTH Connects Virtually in 2020. Join us as ERTH takes ERTH Connects 2020 virtual with a series of CIS and Quadra session that you won't want to miss. We look forward to bringing together customers from various utilities to connect, network and share ideas and solutions related to Customer Service, Industry Regulations, Operations and Information Technology.

A complementary series of virtual sessions … Sign up for the sessions you’d like to attend!

MONDAY, OCTOBER 19, 2020

9:30 AM | Enhanced Job Cost Budget Reporting

Learn how Halton Hills Hydro plans to utilize Quadra’s new enhanced job cost report for their 5-year capital plan and budget.

11:00 AM | Quadra’s Latest Features

Get to know Quadra’s latest release features that include:

Reporting Engine
Online Forms
PM tab improvements for emailing attachments
Automatic task alerts for assigned groups

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TUESDAY, OCTOBER 20, 2020

9:30 AM | New Collections Processes

Gain insights to the New Collections program available in NorthStar and lessons that ERTH has learned in it’s implementation

11:00 AM | What’s New in 6.6

Discover what the NorthStar development team have been up to and better understand how you can apply some of the new features offered in v6.6 within your orginaztion. In addition, gain insights from the ERTH Team on our experience testing the latest platform.

9:30 AM | Quadra Roadmap and Roundtable Session

Have your say during our Quadra roadmap and roundtable session where customers get to discuss and share best practices as well as see next year’s development

11:00 AM | Integrating Photos and Videos to your Utilities Work Flows with XOi

XOi is a leading provider of software for Technicians. This presentation will review examples of how XOi can be used to assist with training, verification and support for all your utility technicians from Powerline to Meter.

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WEDNESDAY, OCTOBER 21, 2020

9:30 AM | Facilitating Customer Choice

Join us in a collaborative session to discuss lessons learned and best practices with respect to the Customer Choice initiative.

11:00 AM | Contact Management

Looking to understand the new Contact Management functionality available in NorthStar 6.6…. then you won’t want to miss this session! Learn about setup requirements and how to leverage this new feature.