From reports and customer communications to invoices and bills, utilities need a document management system that can control and manage a variety of documents in an efficient and cost-effective manner. ERTH offers a fully integrated document management solution that streamlines your key business processes.
ERTH leverages the FileNexus™ Enterprise Document Management System, which is capable of capturing virtually any type of document from any source, securely archiving it, and allowing for full business automation through a single application. Utilities can capture paper records such as customer bills for Ebilling, journals, maps, drawings and manuals or electronic files such as reports, statements, emails, IVR recordings, and more. FileNexus is a modular platform that is cost-effective on a departmental level, but also scalable to the enterprise.
FileNexus is secure, quick to deploy, and highly cost-competitive with products of similar power. As a proven solution, FileNexus is used for mission-critical document management by organizations employing millions of people and controlling trillions of dollars in assets worldwide in fields such as financial services, insurance, healthcare, utilities, retail, and telecommunications.