Cloud-Based Solutions for Utilities and Municipalities

Since 1999, ERTH become the largest provider of cloud-based solutions for utilities in Ontario. As government, healthcare and utility sectors face increasing cyber security threats, the task of protecting utility assets against cyber-attacks has never been more important. ERTH offers a variety of cloud-based solutions to ensure the security of your information, including:

  • Utility Customer Information Systems
  • Financial Management Systems
  • Operational Data Store
  • Integrated Voice Response
  • Document Archiving
  • Document Management
  • Customer Web Portal
  • Job Estimating
  • Job Costing
  • Job Tracking
  • Reporting
  • Mobile Service Orders
  • Fleet Management
  • Asset Management
  • Capital Spend Optimization

10 Benefits of ERTH’s Private Cloud

  1. Flexibility – as your needs change our cloud can instantly scale up or scale down
  2. Economies of Scale – it is less expensive than doing it yourself
  3. Simplified pricing model
  4. New servers can be up in minutes
  5. Disaster Recovery – we take care of all the expenses associated with Disaster Recovery and when a recovery is needed, we can generally do it in a quarter of the time of traditional plans
  6. No more server maintenance
  7. You can capitalize your private cloud or subscribe to it
  8. A group of Network and System Administrators
  9. Enhanced cyber security
  10. Environmentally friendly

Cloud computing has been the most disruptive technology over the past decade, and it is not going away.  Cyber security threats, privacy breaches and data sharing & integrations are increasing the complexities related to both the software and the systems we use… pushing more and more businesses to the cloud to leverage the expertise available.  All banks and most fortune 500 companies leverage cloud computing for these very reasons….

[Circle pops up at bottom Right of screen with man in it]

Side bar… (Wave) Hey Dave here, we are not a fortune 500 company.   Is this solution for us?

Oh… well… hello Dave…well… it’s exactly for you!  At ERTH, we have been providing private cloud services since 2000 that scales to virtually any sized company and we continually invest in both our infrastructure and our people to ensure that our client’s data is private, safe and always available.

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Side bar… “always available? What does that mean?

Well since we host all your information in the cloud, as long as you have an internet connection, your files are always available to you, but along with being available, our systems have to perform at optimal levels to meet your business needs meaning …… they need to be monitored and maintained 24 hours a day.

ERTH’s Hybrid Private Cloud is tailored to meet your needs today and flexible enough to adjust to your needs of tomorrow.

[Circle pops up at bottom Right of screen with man in it]

Side bar… “That sounds great…but how does it work?”

Let me show you how it works…

A private VPN tunnel is established between your business and ERTH’s Tier 3 data center.

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Side bar… “What is a Tier 3 data center?”

A Tier 3 data center guarantees 99.982 percent availability which means less than two hours of downtime per year.  There is also redundant power, internet and some incredibly high security protocols….

By combining a Tier 3 data centre with ERTH’s high availability infrastructure, we are ensured that your systems are always available for your customers and staff.   And, in the event of a catastrophic hardware or data failure, ERTH’s Disaster Recovery plan and facilities can be activated almost immediately with virtually no lost time or data loss!

Whether it is one server, ten or fifty, you can customize the configuration to meet your business requirements.   And as your needs change, so can your systems.

[Circle pops up at bottom Right of screen with man in it]

Side bar… “Wow! But what if my servers needs maintenance?

While it would nice if your servers never needed maintenance or updates from your software vendors, but they will.  In order to ensure that safe and private access is available to the vendors and other third parties who support your systems, ERTH has implemented a PRA solution…

[Circle pops up at bottom Right of screen with man in it]

Side bar… “What is a PRA?”

A PRA or Privileged Remote Access solution limits the users who can access the system, limits the systems they can access along with the timelines they can remain connected.  In addition, everything they do, every file they touch or service they stop or start…  is all logged and their entire session is recorded so you can see exactly what was done…

Side bar… “So no more figure pointing between vendors when something goes wrong… I like that!”

We understand that the decision to move to the cloud is not an easy one.  There is a fear that you will loose control, loose system access and even concerns about heightened security and data privacy threats!  However, at ERTH your systems are monitored 24×7 by automated systems that are all over seen by our team of network and cyber experts.  The move to ERTH’s cloud is a move to a secure, private and advanced infrastructure that will continue to grow and evolve with the ever-changing technology world and your business needs.

For more information, visit www.erthcorp.com.

How it Works

First, a private VPN tunnel is established between your business and ERTH’s Tier 3 data center. A Tier 3 data center guarantees 99.982 percent availability which means less than two hours of downtime per year.  There is also redundant power, internet and some incredibly high-security protocols.

By combining a Tier 3 data center with ERTH’s high availability infrastructure, we ensure that your systems are always available to your customers and staff. In the event of catastrophic hardware or data failure, ERTH’s Disaster Recovery plan and facilities can be activated almost immediately with virtually no lost time or lost data. Whether it is one server, ten, or fifty, you can customize the configuration to meet your business requirements.

With ERTH, your systems are monitored 24/7 by automated systems that are overseen by our team of network and cyber security experts.

Cloud computing illustration

Delivering information security and operational cost savings

“Since 2003, Lakefront Utilities has been using ERTH’s private cloud solutions. We are able to leverage the expertise, skills and infrastructure at ERTH at a fraction of the costs of doing it ourselves. Simply put, as a smaller LDC we need to collaborate as much as possible so that we can take advantage of the automated tools that exist today. With limited resources in a regulated market I like knowing my core CIS solution is being run by some real pros. ERTH takes care of our CIS infrastructure so that me and my team can focus on our customers and keeping the lights on!”

Dereck Paul, Chief Executive Officer
Lakefront Utilities

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