Comprehensive Customer Information System (CIS) Solutions for Utilities

ERTH delivers end-to-end CIS solutions that support the full meter-to-cash lifecycle, from system selection and implementation to optimization, testing, and ongoing support. Our team combines deep utility expertise with proven technology solutions to help organizations modernize at their own pace while maintaining stability and reliability.

Whether you are evaluating a new CIS platform, enhancing your current system, or looking to improve business processes, ERTH provides the experience, tools, and support to help you achieve your goals.

CIS Platforms

ERTH provides access to industry-leading Customer Information System (CIS) solutions, supported by local expertise, implementation services, and ongoing support. We partner with leading technology providers to deliver flexible, scalable solutions that support evolving customer expectations, regulatory requirements, and operational efficiency. ERTH is an authorized reseller and implementation provider for Hansen CIS and NorthStar Utilities CIS solutions.

Hansen Logo

Hansen delivers a modern, enterprise-grade CIS platform designed to support utilities with advanced billing, customer engagement, and AI-enabled capabilities.

Learn more: hansencx.ca

Northstar Utilities Solutions

Northstar Utilities Solutions provides a proven CIS platform widely used by Ontario utilities, offering reliable billing, customer information management, and alignment with Ontario regulatory requirements.

Learn more: northstarutilities.com

Why ERTH?

  • Extensive experience with Ontario LDCs
  • Expertise in CIS delivery, digital transformation, AI, and operational efficiency
  • Proven across multiple platforms while remaining client-focused
  • Scalable solutions to meet evolving market and customer demands

Contact Us

Send us a message and a member of our team will follow up with you.