CIS Application Management

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CIS Application Management

Investment depends on effective management of your system and processes. We offer a full suite of application management services that deliver the expertise, skills, solutions and quality you need to successfully run and evolve your CIS solution.

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Application Maintenance & Support

Changing regulations, shifting demands, limited resources, capacity challenges, and budget constraints……you’ve got a lot on your plate. We have you covered. ERTH offers customizable application management services that deliver the expertise, skills, solutions and quality you need to successfully build, run and evolve your CIS application.

ERTH's CIS Application Management Project & Change Management

Pride in our People…

Unmatched client service is the cornerstone to our business and it would not be possible without the dedication and tremendous expertise of our team. With well over 50 years of experience, our support staff and consultants establish strong working relationships with our clients and become their partners and trusted advisors.

ERTH’s reputation as an industry leader is strongly attributable to the distinct capabilities of our team. Here are a few items that you may love about our team…

  • Our real world experience. We’ve worked within the software sector and within the industry
  • We use all the products we support and have a vested interest in ensuring they function effectively….our affiliate company is a utility
  • We foster collaboration and information sharing……we have even started up several user communities
  • We are recognized within the NorthStar community as industry and application experts

In partnering with ERTH, you will receive:

  • Objective, transparent advice based on experience, industry benchmarking and user group input
  • Economies of Scale
  • Reduced Cost of System Maintenance
  • Optimal Service Levels
  • Structured approach to solution management and quality assurance
  • A flexible delivery model as the needs of your organization change

Quality Assurance Services

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Application testing is essential to driving quality, productivity gains and cost savings. Undetected bugs, delayed releases, regulatory non-compliance, and customer dissatisfaction are just some consequences of inadequate testing that can hurt your organization.

ERTH’s Quality Assurance Model offers comprehensive testing that delivers quantifiable results, including timely, high-quality releases and a significant reduction in internal spend. This same methodology is utilized throughout our application management model.

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Minimize Inconsistency and Maximize Effectiveness…

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Organizations are under enormous pressure to do more with less. With ERTH’s Business Process Optimization services, clients are lowering operating costs, delivering services more quickly, improving accuracy, and enhancing their focus on core business activities.

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