Business Process Optimization

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Minimize Inconsistency and Maximize Effectiveness…

With ERTH’s Business Process Optimization services, clients can lower operating costs, deliver services more quickly, improve accuracy, and enhance their focus on core business activities and on their customers.
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Business Process Optimization

Organizations are under enormous pressure to do more with less. With ERTH’s Business Process Optimization services, clients are lowering operating costs, delivering services more quickly, improving accuracy, and enhancing their focus on core business activities and on their customers.

ERTH’s structured approach to Business Process Optimization is based on the following framework.


Business Process Review Framework

Business Process Management

In partnering with ERTH, you will receive:

  • Support of NorthStar Subject Matter Experts with year’s of utility experience
  • An understanding of processes being deployed in similar organizations that may be of value to yours
  • Employee buy-in. With our strategic approach to Business Process Optimization (BPO), we ensure that staff are engaged in the process
  • A recommendations document outlining opportunities for improvement
  • Revised business flows and training material